Running diagnostic tests on your device
The Xperia™ Diagnostics application can test a specific function or run a full diagnostic
test to check if your Xperia™ device is working properly.
Xperia™ Diagnostics can:
•
Assess potential hardware or software issues on your Xperia™ device.
•
Analyze how well applications perform on your device.
•
Log the number of dropped calls during the previous 10 days.
•
Identify installed software and provide useful details about your device.
The Xperia™ Diagnostics application is pre-installed on most Android™ devices from Sony. If
the Diagnostics option is not available under
Settings > About phone, you can download a
light version from Google Play™.
To run a specific diagnostic test
1
From your Homescreen, tap .
2
Find and tap
Settings > About phone > Diagnostics > Test device.
3
Select a test from the list.
4
Follow the instructions and tap
Yes or No to confirm if a feature works.
To run all diagnostic tests
1
From your Homescreen, tap .
2
Find and tap
Settings > About phone > Diagnostics > Test device > Run all.
3
Follow the instructions and tap
Yes or No to confirm if a feature works.
To view test results
1
From your Homescreen, tap .
2
Find and tap
Settings > About phone > Diagnostics > Test results.
3
Tap a date to display results for tests performed on that day.
To view details about your device
1
From your Homescreen, tap .
2
Find and tap
Settings > About phone > Diagnostics > Device facts.